We are proud of the quality of our products at Fashhaven. This Warranty Policy tells you what to do if you get a broken or defective item.
1. Coverage of the warranty
Fashhaven promises that all items will be free of defects in manufacturing when they are delivered.
This warranty does not cover normal wear and tear, misuse, or damage that happens by accident. It does cover defects in materials and workmanship.
2. Time of Warranty
You have 90 days from the time you get the item to report any defects.
3. How to Ask for a Warranty Claim
To ask for a warranty claim:
Send an email to contact@fashhaven.shop with your order number and a full description of the problem.
Include pictures that show the damage or defect.
After we check it out, we will offer:
A new item to replace the broken one, or
A refund was given according to our policy on returns and refunds.
4. Things that are not included
You are not covered by this warranty:
Damage that happens because of carelessness, accidents, or misuse
Normal wear and tear, like fading, small scratches, or loose threads
Changes or repairs that aren't allowed
5. How to Get in Touch
Please get in touch with us if you have any questions about this Warranty Policy:
Fashhaven is the name of the business.
Address: 19 Allen St, Peachland, NC 28133, USA
Email: contact@fashhaven.shop
Call us at +1 256 984 5648.